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Exchange Hosting
CrossNet’s Hosted Exchange: cost-effective, secure e-mail for small businesses
Reliable e-mail is a necessity for any business, yet the costs and headaches of managing a secure and available Exchange environment can be onerous.

That’s why CrossNet provides Hosted Exchange, a remotely hosted e-mail solution that helps small and medium-sized companies extract maximum value from their e-mail systems. Hosted Exchange delivers the full suite of e-mail services from our professionally managed, secure site equipped with redundant power to protect against downtime.

Hosted Exchange uses industry-leading Microsoft Exchange as the mail server and Microsoft Outlook as the client, enabling your employees to not only send and receive email, but also share calendars, folders and contacts. Outlook is available for desktop, browser, and mobile access so you’re always connected, whether you’re in the office, traveling, or working at home.

By subscribing to Hosted Exchange, businesses free themselves from the capital costs of buying an Exchange server, a cost that generally exceeds $5,000 and can easily be double that—and maintaining it. For just Monthly plans start at just $15/month per user, Hosted Exchange provides a low, predictable cost for delivering a full-featured, secure and reliable e-mail solution.

Hosted Exchange provides enterprise-level service quality to small and medium-sized business e-mail:
 
Robust Infrastructure
State-of-the-art security and privacy across entire infrastructure.
High reliability, redundancy and performance.
Outstanding administration and support, with timely upgrades and security patches.
Remote reliable and timely support (if required Onsite maintenance) and support by skilled, certified staff.
 
The Power of Exchange and Outlook
Complete synchronization of Inbox, no matter which Outlook client you’re using.
Group calendars that streamline scheduling by exposing free or busy times for your employees as well as your shared resources like meeting rooms.
Address books for maintaining and sharing company-wide contact information.
Public folders for organizing and sharing files.
Task lists for basic project management and coordinating activities.
Access via Windows desktop client, Outlook Web Access and Outlook Mobile Access with across-the-board synchronization.
 
Deploying a full-featured e-mail environment need not be time-consuming, expensive or complicated. Call CrossNet today at (603) 589 2520 to learn just how easy it is to get started with a professionally managed and hosted system... at a low, predictable, monthly price.
 
Security
Microsoft Hosted Exchange, a business-class e-mail solution from Cross Net, Inc. addresses your core e-mail and messaging security concerns on two fronts:

- Microsoft Exchange Server was designed with security built-in – features include secure defaults, improved ability to restrict connections and messages, automatic logging off from Outlook Web Access, support for Secure/Multipurpose Internet Mail Extensions (S/MIME), attachment blocking, Block Sender lists and a new Virus Scanning API for improved antivirus protection.

- Cross Net, Inc. has architected a hosting infrastructure with security as the primary design consideration across all components, from logical to physical to people and processes. Key features include:
User authentication and multiple levels of password authorization to ensure that only authorized users can gain access.
Daily backups stored securely offsite for data recovery.
Encryption of data during network transit and storage, using standard protocols like SSL (Secure Sockets Layer).
Network management software to facilitate preventative maintenance.
Back-up generators, fire suppression and other controls to protect against physical downtime.
 
Note: List and possibly categorize salient security features – logical components, physical components, people, processes, SLA and privacy terms, etc. – that apply to your service.

With Hosted Exchange from Cross Net, Inc. only you have the key to your information. The security and confidentiality of your data is our top concern.
 
Mobility by Microsoft
Microsoft Hosted Exchange, a business-class messaging solution from Cross Net, Inc. meets today’s demand for mobility, keeping you wirelessly connected and continuously in the loop while you’re on the go. Frequent travelers can read, compose and act upon messages and attachments no matter where they are – from client site to airport to coffee shop – while maintaining a single mailbox that is always synchronized.
 
Windows Mobile
Windows Mobile uses Exchange Server ActiveSync and Outlook Mobile Access (OMA) to put the power of Windows software into Pocket PC or SmartPhone devices. ActiveSync is a protocol that allows applications to talk directly to the Exchange Server in order to synchronize e-mail, calendar, and contacts. OMA provides client access from web-browser enabled mobile devices. Together they help you manage all of your information and communications while on the go.
Blackberry is also support With Cross Net, Inc’s Hosted Exchange Mobile Services, executives and sales people can stay fully synchronized while away from their desk. We offer three wireless synchronization services - BlackBerry Enterprise Server, Good Messaging Server, Windows Mobile.
Cross Net, Inc’s 2-way synchronization will ensure that the information you are working with is the most current available. 123Together.com servers "push" e-mail to your mobile device whenever new data is received. This means that you will never again have to sync your device at the end of the day or manually attempt to retrieve data. Being mobile doesn't mean that you have to work inefficiently.
Blackberry Enterprise Server: Leverage the full power of your BlackBerry handheld by integrating it with our BlackBerry Enterprise Server and your hosted Exchange mailbox.
As a small business owner or employee, you know there just aren't enough hours in the day. That's why it's important to make the best use of the time you have. Cross Net, Inc’s mobile 2 way wireless synchronization can make you as efficient as possible.
Whether your organization has five employees or five hundred, a Hosted BlackBerry wireless solution helps you keep on top of what's happening. You can stay in touch and be responsive with your customers, suppliers and employees while you're on the go. With a BlackBerry wireless solution, you can maximize your time, increase your productivity and maintain the relationships that are vital to your business.
Two-way wireless synchronization for: Inbox, Sent Items, Calendar, Contacts, Tasks & NotesAnytime, Anywhere access to all of your e-mail folders, files, contacts and calendar via Microsoft Outlook or any browser View attachments - popular document formats (Excel, Word®, PowerPoint®, Adobe® PDF, WordPerfect®, ASCII, ZIP and image files) - directly from handheld device.
Blackberry Enterprise Server: Leverage the full power of your BlackBerry handheld by integrating it with our BlackBerry Enterprise Server and your hosted Exchange mailbox.
As a small business owner or employee, you know there just aren't enough hours in the day. That's why it's important to make the best use of the time you have. Cross Net, Inc’s mobile 2 way wireless synchronization can make you as efficient as possible.
Whether your organization has five employees or five hundred, a Hosted BlackBerry wireless solution helps you keep on top of what's happening. You can stay in touch and be responsive with your customers, suppliers and employees while you're on the go. With a BlackBerry wireless solution, you can maximize your time, increase your productivity and maintain the relationships that are vital to your business.
Two-way wireless synchronization for: Inbox, Sent Items, Calendar, Contacts, Tasks & NotesAnytime, Anywhere access to all of your e-mail folders, files, contacts and calendar via Microsoft Outlook or any browser.

View attachments - popular document formats (Excel, Word®, PowerPoint®, Adobe® PDF, WordPerfect®, ASCII, ZIP and image files) - directly from handheld device
 
Get More Done
Most companies share information by sending email messages back and forth. This works reasonably well if your company has two people – beyond that it can quickly fall apart and lead to confusion and frustration!

Effective teamwork requires a shared, centralized place to store information, with common, authenticated access for authorized users. With this foundation, your employees can do what’s expected of them, even when they’re traveling or dispersed across multiple locations:
Locate addresses and other contact information among shared lists that everyone can view and edit.
Arrange meetings by viewing free and busy schedules of participants, finding a time that works for all, sending invitations, and tracking responses – with details entered automatically into participant calendars for them.
Manage projects across a workgroup with the ability to view timelines and assignments while tracking items that are active, completed and overdue.
Grant access to administrators and support staff in order to delegate tasks.
 
When you discover that sharing information by email no longer works for your company, we invite you to discover Microsoft Hosted Exchange and other services from Cross Net, Inc.
 
Peace of Mind
Email has become a high demand application used companywide, requiring high around-the-clock availability. To stay competitive in today’s business environment, you need sophisticated messaging tools with features like mobile access and shared calendars. Yet these tools come with complex needs for implementation, management and support.

Now you can enjoy the benefits of business class email in a ‘pay as you go’ model that allows you to scale up or down as needed, with no risk. Hosted Exchange from Cross Net, Inc.frees valuable capital, IT staff and other costly resources for more effective, strategic use within your company.

With Hosted Exchange, no specialized technology skills are required. Administrative tasks, like adding new mailboxes, are simplified so even non-technical staff can handle them.

NOTE: Self-service administration tools and services are a key differentiator – make sure you describe yours completely. Consider graphical ways like screenshots to show prospects how easy and straightforward it will be to perform everyday tasks like adding or deleting mailboxes.

Quality of service backed by guaranteed service levels will bring you peace of mind. And you get a messaging solution that is much more rich, reliable and robust than basic Web mail.

When you are ready to offload the administration of your messaging system, without giving up features or control, discover Hosted Exchange from Cross Net, Inc.
 
CUSTOMER SPEAK PERSONAS:
 
Mobile Persona
Are you maximizing the tools available that can make you a more productive mobile executive?

Hosted Microsoft Exchange offers mobile communication benefits far beyond sending and receiving e mail at remote locations. Frequent travelers can read, compose and act upon messages and attachments no matter where they are – from client site to airport to coffee shop – while maintaining a single mailbox:
Stay in touch and synchronized no matter which Outlook client you use – the regular desktop version on your own PC, Outlook Web Access (OWA) from any computer with a web browser and Internet connection, or Outlook Mobile Access (OMA) from your web-browser enabled mobile device.
Grant other people, such as administrative assistants, access to your mailbox on your behalf when you have to be away from the office.
Set up ‘rules’ for processing messages, like auto-responses and automatic filing, to help you prioritize and manage limited e-mail time while traveling.
 
And like every other aspect of your hosted service, all the technical functions are administered for you. So if your laptop is lost or stolen during travel, you can count on a back-up of your inbox, ready to be restored for you by your hosting provider.
 
IT / Technical
As the person chartered with making e-mail – arguably the most critical, widely-used application in any company – work continuously while meeting user demands and keeping costs contained, you face a real dilemma. How do you offer the tools needed to keep pace and do it with little or no staff, budget, or time?

Consider Hosted Microsoft Exchange. You can have a flexible, enterprise-class solution to address your worker productivity and information sharing requirements. Your end users gain all the features and functionality of Exchange, while your technical specifications are met:
Rapid deployment
Timely server upgrades and security patches
Microsoft license management and compliance
Enterprise-class data center for optimal security and performance
Service Level guarantees
Zero up-front capital investment
Low, predictable costs
 
So consider Hosted Microsoft Exchange and enjoy a little operational freedom, without sacrificing the performance and functionality you require.
 
Key Features of Microsoft Exchange 2003 with Microsoft Outlook 2003
 
Outlook 2003 Feature Exchange 2003
Cached Exchange Mode X
RPC/HTTP X
Smart change synchronization X
ICS check-pointing X
Skip Bad Items X
Pre-synchronization reporting X
MAPI compression X
Buffer packing X
Automatic conflict resolution X
PST/OST enhancements X
Send/Receive Groups improvements X
 
Exhibit 1 — Key Outlook 2003 Features that provide an improved client experience