| Managed Services |
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The
Strategic Benefits
of
UPTIME Managed Services |
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UPTIME
Managed Services
When IT downtime isn’t an option
In today’s competitive business environment,
you can’t afford to have your IT systems
fail. Your key customers, employees and suppliers
expect access to information resources around
the clock.
Small companies especially need to maintain
an Internet presence that makes them appear
as robust and capable as their larger competitors.
The cost of downtime far exceeds the expense
of having a technician repair faulty equipment.
Modern IT environments may be technologically
advanced, but require constant attention to
ensure they are available and perform as expected.
Software patches and updates, antivirus and
firewall protection, spyware removal, storage
capacity and backups—all must be managed
to pre-empt problems before they occur. |
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| UPTIME
Managed Services - a
cost-effective solution |
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Cross Net’s
UPTIMETM delivers a comprehensive set of management
services at a predictable, affordable monthly
cost. With rapid response times and the expertise
to identify and quickly fix problems, UPTIME
managed services provides small businesses
with Fortune 1000 levels of support, at a
fraction of the cost.
Backed by CrossNet’s 100% Satisfaction
guarantee, UPTIME services are delivered through
our 24x7 network operations center, which
provides monitoring, preventative maintenance,
and quick-response support in three key categories: |
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| Server & Network Management |
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Windows NT/2000/2004
Server proactive maintenance |
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Weekly check for viruses
and event logs to identify and solve problems |
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Check and patch security
holes and verify back-ups |
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Manage hubs, switches
and other network devices |
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| Desktop Support |
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Regularly
update patches. service packs and virus definitions |
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Desktop optimization
including, defrag, scandisk, and paging files |
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Support for many applications
and hardware |
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End-use technical support |
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| Security Management |
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Proactive
firewall maintenance and troubleshooting |
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Log intrusion attempts |
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Continuous filtering
for spyware, malware and other bugs |
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E-mail monitoring to
remove spam and virus before they infect systems |
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