| The challenge of
owning and managing IT systems |
|
For most
small and medium-sized businesses, it just
doesn’t make sense to manage their IT
infrastructure.
Virtually all businesses today depend heavily
on technology—they need to store data
safely and efficiently, use a reliable e-mail
system, share information among employees,
customers and suppliers, as well as provide
remote workers with access to data.
Yet systems and networks have become so complex
that even experienced IT managers who are
familiar with an environment find it challenging
to manage. Anti-virus and security patches
must be kept up to date, new applications
launched, processing headroom ensured, and
storage capacity provisioned.
This situation leaves companies vulnerable
when key IT employees leave. Small business
managers are ultimately dependent upon IT
systems they don’t understand, but feel
they have no other alternative.. |
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| Save money and headaches
by moving to managed services |
|
| Cross Net’s
UPTIME managed services combines
offsite IT support and regular on-site visits
to provide important benefits to clients: |
|
|
 |
reduced
costs of owning and managing an IT system |
|
ongoing professional
support that eliminates dependency on
a few key IT employees |
|
key employees can
focus on the core competencies of the
business instead of IT concerns |
|
improved overall
IT service and reliability |
|
| |
UPTIME
managed services provides constant and consistent
IT support, whenever you need it. No longer
will your business rely on one or several
key employees to keep systems up and running.
We have specialists in areas ranging from
Application Servers and Network Administration
to basic help desk support. You also have
the ability to expand or reduce the number
of resources and the number of hours per week
we extend to you, based on your needs. |
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| Proactive on-site
support |
|
UPTIME
managed services provides both telephone and
on-site support. We usually schedule weekly
on-site support by a systems engineer as a
baseline.
During these visits the engineer will not
only address the support calls, but also take
proactive measures based on your needs. These
measures typically include updating devices
with patches and installing the latest anti-virus,
spyware and malware protection on PCs and
servers. |
| |
| An ounce of prevention |
|
With UPTIME
managed services, you are ensured that your
IT infrastructure is routinely and regularly
maintained. For a fixed, predictable and affordable
monthly cost, we take care of all the necessary
to ensure your IT systems are properly configured
and updated and that your data is regularly
backed up and protected.
With UPTIME managed services, you’ll
spend less time fixing IT problems and more
time enjoying the benefits of a smooth-running
IT infrastructure. |
