Last Updated: October 21, 2025

Company Name: Cross NET Inc.

Website: https://crossnetinc.com

Address: Bedford, NH, USA

Contact Email: info@crossnetinc.com

  1. Purpose of This Policy

This Privacy Policy describes how CrossNET Inc. (“we,” “our,” or “us”) collects, uses, and protects information obtained through participation in our 10DLC (10-Digit Long Code) text messaging programs.

By opting in to receive SMS communications from CrossNET Inc., you agree to the terms of this Privacy Policy.

  1. Information We Collect

When you interact with our SMS messaging system, we may collect:

  • Personal Information: Name, phone number, email address, and business name.
  • Message Data: Message content, timestamps, delivery reports, and interaction logs.
  • Consent Records: Documentation of your opt-in and opt-out preferences for regulatory compliance.

We do not collect or store financial, health, or sensitive personal data via text messages.

  1. How We Use Your Information

Your information is used exclusively for:

  • Delivering transactional, service, and account-related updates.
  • Sending marketing or promotional content (only when you’ve opted in).
  • Managing compliance with 10DLC and carrier rules.
  • Maintaining proof of consent for audits or dispute resolution.

We do not sell, rent, or disclose your data to unaffiliated third parties.

  1. TCPA Compliance (Telephone Consumer Protection Act)

Cross NET Inc. strictly adheres to the Telephone Consumer Protection Act (47 U.S.C. § 227) and related FCC regulations.

This means:

  • We obtain express written consent before sending any promotional or automated messages.
  • Each message includes clear instructions on how to opt-out at any time.
  • We honor all STOP requests immediately and maintain internal “Do Not Contact” lists.
  • We do not use auto-dialers to contact numbers without consent.
  • We maintain full records of consent, opt-ins, and message activity as required for 10DLC and TCPA audits.

Violations of TCPA by carriers or partners are taken seriously, and we cooperate fully with regulators and enforcement actions.

  1. Text Message Consent and Opt-Out
  • Opt-In: You will only receive messages after providing explicit consent via our website, SMS keyword, or written authorization.
  • Opt-Out: To stop receiving messages, reply STOP to any message. You will receive one final confirmation text.
  • Help: Reply HELP for support or contact info.

Message frequency varies. Message and data rates may apply.

  1. Data Retention and Security

We retain data only as long as necessary for compliance or business operations.

All stored data is encrypted and access is restricted to authorized personnel.

We follow industry best practices and comply with applicable CTIA Messaging Principles and Best Practices.

  1. Data Sharing

We may share limited data with:

  • SMS gateway providers for message delivery.
  • Telecom carriers to comply with routing and regulatory requirements.
  • Legal or regulatory entities if required by law or subpoena.

All third-party partners are required to maintain confidentiality and adhere to data protection standards.

  1. Your Rights

You may:

  • Request access to or deletion of your personal information.
  • Modify communication preferences.
  • Withdraw consent at any time by replying STOP or contacting us directly.

Requests can be submitted to info@crossnetinc.com.

  1. Children’s Privacy

We do not knowingly collect or send communications to individuals under the age of 18. If a minor’s data is discovered, it will be promptly deleted.

  1. Updates to This Policy

This policy may be updated periodically to reflect regulatory or operational changes. The latest version will always be available at https://crossnetinc.com/privacy.

  1. Contact Us

For privacy or compliance inquiries, contact:

Cross NET Inc.

Bedford, NH, USA

📧 info@crossnetinc.com

🌐 https://crossnetinc.com